Microsoft Services Agreement: 13 Clauses Fine Print Flagged
Binding arbitration clause detected. Content licensing clause detected.
We ran Microsoft's Services Agreement through Fine Print and the scanner flagged 13 clauses across 13 categories (5 warning, 4 caution, 4 info). The first finding: tracking and analytics clause detected.
Source: Services Agreement
What we found
Tracking and analytics clause detected
Fine Print flagged the following text under tracking_analytics:
We use optional cookies to improve your experience on our websites, such as through social media connections, and to display personalized advertising based on your online activity. If you reject optio
Cookie usage clause detected
Fine Print flagged the following text under cookies:
We use optional cookies to improve your experience on our websites, such as through social media connections, and to display personalized advertising based on your online activity. If you reject optio
Binding arbitration clause detected
Fine Print flagged the following text under binding_arbitration:
The Microsoft Services Agreement contains binding arbitration and class action waiver terms that apply to U.S. residents. You and we agree to submit disputes to a neutral arbitrator and not to sue in
Liability limitation clause detected
Fine Print flagged the following text under liability_limits:
1. Your Privacy. Your privacy is important to us. Please read the Microsoft Privacy Statement (https://go.microsoft.com/fwlink/?LinkId=521839) (the "Privacy Statement") as it describes the types of da
Content licensing clause detected
Fine Print flagged the following text under perpetual_license:
b. To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-fr
Data collection clause detected
Fine Print flagged the following text under data_collection:
a. By agreeing to these Terms, you’re agreeing that, when using the Services, including AI services that make decisions, or take actions, autonomously or with varying levels of human intervention, you
Age requirement clause detected
Fine Print flagged the following text under age_requirements:
iii. Kids and Accounts. By creating a Microsoft account or using the Services, you accept and agree to be bound by these Terms and represent that you have either reached the age of "majority" where yo
Account termination clause detected
Fine Print flagged the following text under account_termination:
iv. Closing Your Account.1. You can cancel specific Services or close your Microsoft account at any time and for any reason. To close your Microsoft account, please visit https://account.live.com/clos
Data sharing with third parties detected
Fine Print flagged the following text under data_selling:
5. Using Third-Party Apps and Services. The Services may allow you to access or acquire products, services, websites, links, content, material, games, skills, integrations, bots or applications from i
Unilateral terms-change clause detected
Fine Print flagged the following text under unilateral_changes:
a. We may change these Terms at any time, and we’ll tell you when we do. Using the Services after the changes become effective means you agree to the new terms. If you don’t agree to the new terms, yo
Automatic subscription renewal clause detected
Fine Print flagged the following text under auto_renewal:
c. Billing. By providing Microsoft with a payment method, you (i) represent that you are authorized to use the payment method you provided and that any payment information you provide is true and accu
Price change clause detected
Fine Print flagged the following text under price_changes:
j. Price Changes. We may change the price of the Services at any time and if you have a recurring purchase, we will notify you by email, or other reasonable manner, at least 15 days before the price c
Governing law clause detected
Fine Print flagged the following text under governing_law:
11. Choice of Law and Place to Resolve Disputes. If you live in (or, if a business, your principal place of business is in) the United States, the laws of the state where you live (or, if a business,
How we found this
Fine Print runs entirely in your browser. It uses pattern matching (regular expressions with negation awareness), not an AI model. Nothing is sent to a server. Every match is verified against a 318-test regression suite with zero false positives and zero false negatives at the time of release.
The full methodology and accuracy report for this scan is on the Microsoft audit page.
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